At jesivsilacadeovone, we handle your personal information with care and transparency. This policy explains what data we collect, why we need it, and how we protect it under Australian privacy laws.
We're governed by the Privacy Act 1988 (Cth), including the Australian Privacy Principles. If you're based elsewhere, we still apply these same standards because we believe everyone deserves proper data protection.
Information We Collect
We collect different types of information depending on how you interact with our services. Some you provide directly, others we gather automatically through your use of our platform.
Personal Details You Share
When you register, contact us, or use our financial communication tools, you might provide:
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Contact information: Your name, email address, phone number, and business address
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Account credentials: Username, password, and security questions
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Business information: Company name, ABN, industry sector, and role within your organization
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Communication preferences: How and when you'd like to hear from us
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Payment details: Billing information when you purchase services (processed through secure third-party providers)
Technical Information We Gather
Like most online services, we automatically collect technical data to keep things running smoothly and improve your experience. This includes your IP address, browser type, device information, and how you navigate through our platform. We use cookies and similar tracking technologies – you can control these through your browser settings.
How We Use Your Information
We use your data for specific, legitimate purposes. Here's what that looks like in practice:
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Purpose
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What This Means
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Service Delivery
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Providing access to our platform, processing your requests, and maintaining your account
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Communication
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Sending service updates, responding to inquiries, and providing customer support
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Improvement
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Analyzing usage patterns to enhance features and fix issues
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Security
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Preventing fraud, protecting against unauthorized access, and maintaining platform integrity
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Legal Compliance
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Meeting regulatory requirements and responding to lawful requests
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Marketing Communications: We'll only send you promotional content if you've opted in. You can unsubscribe anytime through the link in our emails or by contacting us directly.
Data Sharing and Disclosure
We don't sell your personal information. Period. But we do share data in limited circumstances with trusted partners who help us operate our services.
Service Providers
We work with third-party companies for things like cloud hosting, payment processing, email delivery, and analytics. These providers only access data necessary for their specific function and are contractually bound to protect it.
Legal Requirements
Sometimes we're legally obligated to disclose information – for example, in response to court orders, regulatory investigations, or to prevent serious harm. We'll notify you when possible, unless we're prohibited from doing so.
Business Transfers
If jesivsilacadeovone is acquired or merges with another company, your information would transfer as part of that transaction. We'd notify you beforehand and ensure any new owner honors this privacy policy.
Your Privacy Rights
Under Australian privacy law, you have significant control over your personal information. Here's what you can request:
Access Your Data
Request a copy of the personal information we hold about you
Correct Information
Update or fix any inaccurate or incomplete data
Delete Your Data
Request deletion of your information (subject to legal obligations)
Restrict Processing
Limit how we use your information in specific circumstances
Data Portability
Receive your data in a structured, commonly used format
Withdraw Consent
Opt out of marketing or revoke permissions you've previously given
To exercise any of these rights, contact our privacy team using the details at the bottom of this page. We'll respond within 30 days and verify your identity before processing requests.
Data Security Measures
We take security seriously and employ multiple layers of protection. Our infrastructure uses industry-standard encryption (TLS 1.3) for data in transit and AES-256 encryption for stored data.
- Regular security audits and penetration testing by independent third parties
- Multi-factor authentication options for account access
- Role-based access controls limiting who can view your information internally
- Automated backup systems with encrypted storage in multiple Australian data centers
- 24/7 monitoring for suspicious activity and potential security breaches
- Staff training on data protection and privacy best practices
Security Incidents: Despite our precautions, no system is completely secure. If we experience a data breach affecting your information, we'll notify you within 72 hours and report it to the Office of the Australian Information Commissioner as required.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy. Here's our general retention schedule:
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Active accounts: We retain data while your account remains active and for 12 months after closure
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Financial records: Kept for 7 years to comply with Australian tax and accounting requirements
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Communication logs: Stored for 3 years for customer service quality and dispute resolution
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Marketing data: Deleted within 30 days of unsubscribing or opting out
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Technical logs: Retained for 90 days unless needed for security investigations
After these periods, we securely delete or anonymize your data so it can no longer identify you. Some information may be retained longer if required by law or to resolve disputes.
Cookies and Tracking
Our website uses cookies – small text files stored on your device that help us recognize you and remember your preferences. We use several types:
Essential Cookies
These keep the website functioning properly. They remember your login status, security settings, and preferences during your session. You can't opt out of these without losing core functionality.
Analytics Cookies
We use tools like Google Analytics to understand how people use our platform – which features are popular, where users get stuck, what devices they're using. This data is aggregated and doesn't identify you personally.
Managing Cookies
You can control cookies through your browser settings. Most browsers let you block or delete cookies, though this might affect how our website works. Check your browser's help section for specific instructions.
International Data Transfers
Your data is primarily stored on servers located in Australia. However, some of our service providers operate globally, which means your information might occasionally be processed overseas.
When we transfer data internationally, we ensure appropriate safeguards are in place – either through providers in countries with adequate privacy protections recognized by Australia, or through contractual agreements that enforce equivalent standards.
Children's Privacy
Our services are designed for business users and we don't knowingly collect information from individuals under 18. If you're a parent or guardian who believes your child has provided us with personal information, please contact us immediately and we'll delete it.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.
The "Last Updated" date at the top shows when the current version took effect. We encourage you to review this policy occasionally to stay informed about how we protect your information.
